Privacy Policy
Last updated: April 2026
1. Information We Collect
We collect information you provide directly through our intake form: company name, Employer Identification Number (EIN), contact name, and work email address. We also collect customs entry data from US Customs and Border Protection's (CBP) Automated Commercial Environment (ACE) system with your authorisation.
2. How We Use Your Information
We use your information to: analyse your customs entries for potential IEEPA tariff refund eligibility; generate your personalised refund forecast; prepare and file refund claims on your behalf; communicate with you about the status of your matter; and comply with legal and regulatory obligations.
3. Data Security
We implement appropriate technical and organisational measures to protect your information against unauthorised access, alteration, disclosure, or destruction. All data is transmitted using industry-standard encryption protocols. Access to client data is restricted to authorised personnel on a need-to-know basis.
4. Data Retention
We retain your information for the duration of your engagement and for a period thereafter as required by applicable law and professional obligations. You may request deletion of your data at any time by contacting us, subject to our legal retention obligations.
5. Third-Party Sharing
We do not sell your personal information. We may share your information with: government agencies (CBP, the US Court of International Trade) as required for filing your refund claim; professional service providers who assist in delivering our services; and as required by law or legal process.
6. Analytics
This website uses privacy-focused analytics to understand usage patterns. We do not use Google Analytics, Meta Pixel, or any tracking technology that shares data with third-party advertising platforms.
7. Cookies and Browser Storage
This website does not use cookies, localStorage, sessionStorage, or any client-side browser storage APIs. All session state is managed server-side.
8. Your Rights
You have the right to: access the personal information we hold about you; request correction of inaccurate information; request deletion of your information (subject to legal retention requirements); and withdraw consent for data processing at any time.
9. Contact
For questions about this Privacy Policy or to exercise your data rights, contact us at [email protected].